7-ft LED RGBW Flexible TV Tape Light
See product page: 7-ft LED RGBW Flexible TV Tape Light (AC1213-BKG-07LF2)
Assuming the power to USB connection on my TV is linked to/goes on and off with the TV, will the tape light automatically come on (to its most recent setting for color/mode) when the TV is turned on and the USB port is now live? Or will I have to manually turn on the tape light each time.
The tape light will go to it's default settiing once the TV is turned off. You will need to utilize the remote to change colors.
The remote is not working. I pulled plastic tab out, and I am unable to get battery out.
To remove the battery tray, push the small black square piece in toward the tray and pull out.
If you mount this product to the back of the TV, does it mimic color tones that are being displayed on the screen as they change from scene to scene? OR is it the same as all other sets, except that it is black instead of white, and with a USB to be used for power only?
This fixture changes colors by remote. It does not mimic the colors from your television.
Can I use the app?
This fixture is not Wi-Fi enabled. The only tape light kit we currently have that utilizes Wi-Fi is model #AC1274-RGB-24LFW-G.
I bought this for a record player that it will plug into. Will the lights react to the bass of the music?
The lights will not react to the music.
Can you utilize a USB cord extension with this product? I need an additional 24" to reach my USB plug in.
DO NOT use with an extension cord. Use a power strip with integral over current protection to supply power to the fixture. NEVER use power strip unless the plug can be fully inserted.
The lights work and all but the turn on by themselves every 2 minutes. Why is that? Whether the TV is on or off they still turn on every few minutes.
We need more information about your application to further assist you. Please reach out to customer service at 1-800-291-8838. We are available Monday through Friday 8:30 am to 5:00 pm CST.
It only switch to green and purple and white. There are no blues or reds. Is there a way reset it or something to get all the colors?
Unplug the lights and disconnect all parts. Reconnect and plug back in. If you are still experiencing issues, reach out to customer service at 1-800-291-8838. We are available Monday through Friday 8:30 am to 5:00 pm CST.
Can I connect 2 of there kits together to get 14 feet?
You cannot connect multiple kits together. It will overload the power source.
Are these strong enough for grow lights to grow vegetable seeds? And to keep plants alive?
We do not recommend using these as grow lights. You can view our collection of grow lights here.
Is there a way to select a single color with no light effect? I'd like to keep just a solid pink light on, no strobe effects.
If plugged into the TV, turning the TV on and off will revert the lights to their default color. If you want to use pink, select that color on the remote.
Remote is not connecting.
Please make sure the plastic tab is removed from the battery tray and that the IR controller/receiver is visible to the remote. If you are still experiencing issues, please reach out to customer service at 1-800-291-8838. We are available Monday through Friday 8:30 am to 5:00 pm CST.
How do I set my light strips to fade between all the colors on the remote not just red green and blue? I did this once and hit a button by mistake on my remote and now I can’t get it to go back.
If you unplug the lights or turn them off at the switch, they will default to factory settings.
Can you change the default color for power on when connected to the TV?
Unfortunately, since this is plugged into the TV, every time the TV is turned off, the lights will default to the factory setting.
Cut to fit?
This tape light kit is not cuttable.
Can I get a replacement remote? The one I had is lost in the house somewhere.
Please reach out to customer service at 1-800-291-8838 for parts replacement. We are available Monday through Friday 8:30 am to 5:00 pm CST.
Can you set lights to be continuously on?
If the tape light is plugged into the USB port in the back of your TV, the TV would have to remain on.
Hello, I purchased your LED product but it keeps changing light colors every time I start my car. Please tell how to reset to stop changing colors.
Are the lights cycling while on? If you selected a color via the remote, when you turn off the car, you cut power to the lights, so they will default back to factory. There is no way to avoid this unfortunately.
Can I connect the 12 ft. multicolor light strip with the 7 ft. multicolor rope light that’s supposed to be on the back of a TV?
None of our tape light kits can be connected to each other. You can only run one kit off the included power source.
I bought the 7-foot tape and attached it to my TV. When I turned it on, one third of the tape was one color and the other two thirds were a different color. Is there a way to get the tape to be all one color or is the tape defective?
Unplug the lights from the TV and plug them back in. Make sure the IR receiver/controller is visible to the remote. If you are still experiencing an issue, please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement.
We are available Monday through Friday 8:30 am to 5:00 pm CST.
We are available Monday through Friday 8:30 am to 5:00 pm CST.
Is this just for behind TVs or can I use it under kitchen cabinets?
It can be used anywhere, but you would need a USB port to plug in the lights.
Can I cut and make it smaller?
This kit is not cuttable.
My lights come on with my TV but once my TV starts playing, the lights go off.
There could be interference from the TV remote. We recommend covering the IR receiver if this is a tape light when using another remote nearby. If this does not apply, please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement. We are available Monday through Friday 8:30 am to 5:00 pm CST.
It takes about a minute for the light to come on or off when pressing on/off buttons. Colors also take a while to change color. It could be the control? Do I need a replacement?
Make sure the IR receiver is visible to the remote. The remote is line of sight. If the IR receiver is visible and you are still experiencing issues, please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement. We are available Monday through Friday 8:30 am to 5:00 pm CST.
How long is the USB power tail from end of lights to USB tip?
Product Dimensions (LxWxH): 120 in. x 0.40 in. x 0.10 in.
I want the white light ONLY on continuously
When turned on the lights will cycle through all colors. You would have to hit the white button on the remote after turning the lights on.
Can I use on kitchen cabinets
This can be used anywhere as long as you have a USB port.
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