240-Degree 2-Head 2250 Lumen LED Smart Motion-Activated Flood Light - White
See product page: 240-Degree 2-Head 2250 Lumen LED Smart Motion-Activated Flood Light - White (SE1303-WH3-00LFW)
Will toggling an AC power feed switch on and off twice act as a manual override to turn LEDs on indefinitely?
This WIFI Security light can be manual operated permanently via the App. The AC power switch must be On at all times so you can control via the phone app for 3 different mode settings- default, custom, or manual.
How do I get my light to turn off and back on? it just stay on all the time.
Please view our LED Smart Security Light Tutorial videos on YouTube. Any further questions, please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement. We are available Monday through Friday 8:30 am to 5:00 pm CST.
Cannot get lights to pair with smartphone
Please make sure you have a Wi-Fi fixture.
Are you in 2.4ghz or 5.0ghz? Internet must be in 2.4ghz to connect to the Good Earth app. If you are unsure if you are in 2.4ghz or how to switch to 2.4ghz, contact your internet service provider.
If your router switches between 2.4ghz and 5.0ghz and you are unable to connect, reach out to your ISP to ensure you've switched to 2.4ghz.
You may need to temporarily disable the 5.0ghz or create another network that only runs 2.4ghz.
Make sure your phone or tablet is on the 2.4ghz network you are using to connect.
The fixture needs to be rapidly flashing while in pairing mode in order to connect and you must be on the same Wi-Fi network you are trying to connect to.
You can also try restarting/resetting your modem or router. Power cycle the router for 30 seconds.
You can also use the auto scan feature to see if the fixture pops up and pair that way.Try connecting near the router.
1) It could be caused by the fact that the install environment lowers the signal strength.
1) When the light is installed the signal strength could be lower due to the place where it is installed. The light has an external antenna included with it and if there is any type of iron near this or right on top of this device it could cause a drop in signal.
2) If possible, when this issue occurs, please;
- Take the light off the mounting bracket to get it connected
- Put the light back on the mounting bracket and see if it can still be controlled.
- If can be controlled, reenable pairing mode without removing the light from the ceiling and see if it can pair to the app again. Please view our YouTube channel for tutorials on installation, how to connect, and how to check and perform the firmware update.
You may need to temporarily disable the 5.0ghz or create another network that only runs 2.4ghz.
Make sure your phone or tablet is on the 2.4ghz network you are using to connect.
The fixture needs to be rapidly flashing while in pairing mode in order to connect and you must be on the same Wi-Fi network you are trying to connect to.
You can also try restarting/resetting your modem or router. Power cycle the router for 30 seconds.
You can also use the auto scan feature to see if the fixture pops up and pair that way.Try connecting near the router.
1) It could be caused by the fact that the install environment lowers the signal strength.
1) When the light is installed the signal strength could be lower due to the place where it is installed. The light has an external antenna included with it and if there is any type of iron near this or right on top of this device it could cause a drop in signal.
2) If possible, when this issue occurs, please;
- Take the light off the mounting bracket to get it connected
- Put the light back on the mounting bracket and see if it can still be controlled.
- If can be controlled, reenable pairing mode without removing the light from the ceiling and see if it can pair to the app again. Please view our YouTube channel for tutorials on installation, how to connect, and how to check and perform the firmware update.
The Area Light stays on continuously and the motion detector light feature is consumed by the Area Light feature. I request direction to deactivate the constant Area Light and only have the motion sensor feature at night.
We recommend restoring to factory settings and recreating your custom settings. Make sure you wipe all data.
LED Smart Security Light: How to Reset to Factory Settings
LED Smart Security Light: How to Use Custom Mode
My light is set to the default settings. Is does not automatically come on at dusk. It does come on manually. It does go off automatically at dawn.
You may need to restore to factory settings and wipe data. After doing that, you should be able to customize your settings, or use the default settings. You can view our Security Light YouTube tutorials here.
is the only way to pair the security light is to climb a ladder and push the button? I plan to have mine installed about 25 ft high. Will I have to do that every time it un-pairs? Also I am planning to place under the eaves. The stems holding the lights and motion seem pretty short. Will they adjust okay under the eaves?
Yes. The only way to pair the fixture is by holding down the pairing button located on the fixture. Once the fixture is paired it should not have to be repaired, but in the event that it does, you would need to hold down the pairing button on the fixture. This fixture is suitable for eave installations.
My new light is installed under an eave 20’ off ground. Security light clicks on every 3 to 5 minutes at night even if set at 5’ detection range. Is this unit defective?
You may need to increase the range. The lower the range the higher the sensitivity. Please reach out to customer service at 1-800-291-8838 for technical support. We are available Monday through Friday 8:30 am to 5:00 pm CDT.
Does this require WiFI?
Yes. A 2.4ghz home WiFi network is required to operate this fixture.
How many watts does this light use per hour? Since Area Light remains ON at 20% to 100% I want to calculate how much this light costs to run.
Watts/1000 * cost/kWh
At 100% (28W), fixture consumes 0.028 kWh for 1 hr, with cost of about $0.15 per kWh $0.0042/hr.
At 20% (6W), fixture consumes 0.006 kWh for 1 hr, with a cost of about $0.15 per kWh $0.0009/hr.
SE1303 at 100%: 28W - # hrs on /day based on $0.15kWh
1 hr $1.53 $/yr
3 hrs $4.59 $/yr
5 hrs $7.66 $/yr
10 hrs $15.33 $/yr
SE1303 at 20%: 6W - # hrs on /day based on $0.15kWh
1 hr $0.33 $/yr
3 hrs $0.99 $/yr
5 hrs $1.64 $/yr
10hrs $3.28 $/yr
My screen on the phone keeps going white everytime I try to access my light options. How can I fix this problem
If you are getting a blank screen you need to reset to factory settings:
https://www.youtube.com/watch?v=G42IwGg6ICg&feature=youtu.be
If this does not work:
You can do two things. 1. hold down the light on the home screen and it will bring up a delete screen. This type of deleting is not the same as "disconnect and wipe data." You can only do the "disconnect and wipe data" when you go into the light and tap on the 3 dots and then tap remove. The second method would be to just hold down the pairing button on the device and then just repair it to the app. This is basically the same as the first method but the only way to completely factory reset is doing the "Disconnect and wipe data".
That being said I would first repair it anyway they can then after it's repaired I would do the "Disconnect and wipe data" and then repair it one more time to make sure the last update took effect.
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