Jordan 14-in LED Flush Mount - Nickel
See product page: Jordan 14-in LED Flush Mount - Nickel (FL1217-NSM-14LF1)
Where is this product manufactured?
Good Earth fixtures are manufactured in China, in our factories that only employ legal/of age workers in a safe working environment.
What happens when it burns out?
If the fixture fails while still under warranty, we would replace the fixture with proof of purchase.
Need to get a post cap for this fixture. Where can I find one?
Please reach out to customer service at 1-800-291-8838 for parts replacement information. We are available Monday through Friday 8:30 am to 5:00 pm CST.
Does this product work with a regular light switch?
Yes, the fixture will work on a regular wall switch. Wiring to a dimming circuit is only an option.
The light has stopped being as bright. It’s not on a dimmer.
Double check that all wiring is still tightly connected. If so, please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement. We are available Monday through Friday 8:30 am to 5:00 pm CST.
Can I replace the LEDs?
The LEDs are integrated and are not replaceable. If you are experiencing an issue with your fixture, please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement. We are available Monday through Friday 8:30 am to 5:00 pm CST.
Light seems to still be lit even though the switch is completely off.
Do you have the fixture on a regular on/off wall switch, or a dimmer? It could be an incompatible dimmer, an issue with the wiring, or an issue with the fixture. It could be a small bleed in electricity through the wiring from your home. It is not dangerous and does not use much electricity.
The fixtures buzz like hornets when dimmed at 50%. They buzz less at 100% but still bad enough to replace them. This is with Lutron Diva DVCL-153P dimmers that are listed as compatible. Any advice?
Please reach out to customer service at 1-800-291-8838 for technical support. Dimmer fine-tuning may solve the problem. It could also be the dimmer, fixture, or combination of both.
We are available Monday through Friday 8:30 am to 5:00 pm CST.
We are available Monday through Friday 8:30 am to 5:00 pm CST.
How long will the LED lights last?
Rated lamp life: 50,000 hours.
Is it damp-rated? I am planning to install it above my shower?
The fixture is approved for damp locations and can be installed in a bathroom, but it not recommended for shower enclosures.
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