FL1217-NSM-14LF1: Jordan II 14-in LED Flush Mount - Nickel
Need to get a post cap for this fixture. Where can I find one?
Please reach out to customer service at 1-800-291-8838 for parts replacement information. We are available Monday through Friday 8:30 am to 5:00 pm CST.
Can I get a replacement diffuser lens?
Yes, the replacement diffuser (Item #720714, Model #ZD-FL1060D14-OPL) is available at Lowe's.
Light seems to still be lit even though the switch is completely off.
Do you have the fixture on a regular on/off wall switch, or a dimmer? It could be an incompatible dimmer, an issue with the wiring, or an issue with the fixture. It could be a small bleed in electricity through the wiring from your home. It is not dangerous and does not use much electricity.
Where is this product manufactured?
Good Earth fixtures are manufactured in China, in our factories that only employ legal/of age workers in a safe working environment.
Does this product work with a regular light switch?
Yes, the fixture will work on a regular wall switch. Wiring to a dimming circuit is only an option.
The fixtures buzz like hornets when dimmed at 50%. They buzz less at 100% but still bad enough to replace them. This is with Lutron Diva DVCL-153P dimmers that are listed as compatible. Any advice?
Please reach out to customer service at 1-800-291-8838 for technical support. Dimmer fine-tuning may solve the problem. It could also be the dimmer, fixture, or combination of both.We are available Monday through Friday 8:30 am to 5:00 pm CST.
The light has stopped being as bright. It’s not on a dimmer.
Double check that all wiring is still tightly connected. If so, please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement. We are available Monday through Friday 8:30 am to 5:00 pm CST.
How long will the LED lights last?
Rated lamp life: 50,000 hours.
What happens when it burns out?
If the fixture fails while still under warranty, we would replace the fixture with proof of purchase.
Can I replace the LEDs?
The LEDs are integrated and are not replaceable. If you are experiencing an issue with your fixture, please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement. We are available Monday through Friday 8:30 am to 5:00 pm CST.
Did you find what you were looking for?