This guide applies to the following Wi-Fi products:
If you're having connectivity issues, please test your Wi-Fi signal strength. Here's how to do this through the Good Earth Lighting app:
1. Tap on the device you would like to test.
2. Tap on the three dots in the top left.
3. Scroll down and tap on “Check Device Network."
4. Wait for the process to complete.
5. Please review the below to determine if your signal strength is strong enough.