240-Degree 2-Head 2500 Lumen Dual Detection LED Motion-Activated Flood Light with Timer - White

The light will not go out of the manual mode and continues to stay on even with the mode setting in the OFF position. How do I get it to stay off and activate with only the motion sensor?
Please try resetting your fixture by following the instructions below. Please make sure the fixture is put into test mode prior to cutting power to the fixture. The fixture then needs to come on twice in test: once when power is turned back on and a second time with motion. After this is successfully completed, you are reset, and you can put it your desired settings. Do NOT leave the fixture in test. Please do NOT adjust the fixture after the reset, or toggle the wall switch. Give it at least 24 hours to reset and calibrate. If you have any issues with the fixture after or during the reset, please let us know right away.
Please note the fixture should not operate out of test mode in daylight hours due to the built in dusk to dawn sensor. Please note the third or fourth dial is your low beam area light. That will keep the fixture on from dusk to dawn, if you want this to operate strictly with motion, turn that setting off. 1. Security Light Installation Part 11: How to Troubleshoot and Reset Your PIR 2. Security Light Installation Part 10: Manual Override of PIR Security Light
Operating instructions
Instructions should be located underneath the "Doownloads" tab on the product detail page of the website. If you need further assistance, please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement. We are available Monday through Friday 8:30 am to 5:00 pm CST.
Can this be eave mounted?
Yes, this fixture can be eave mounted. It is called out in the instructions, and on the box. You can watch our security light eave installation tutorial here.  
Every time I have a power outage, my motion light (in the OFF setting to be motion activated only) reverts to Dusk to Dawn operation. As it is located at the peak if the 2nd story of my home, I need to call a home repair technician to disconnect, reconnect, and test the light back into functionality. Is there an easier way to fix this issue?
Unfortunatel this fixture does not have a memory so if power is lost it may revert back to the factory preset. Please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement.
We are available Monday through Friday 8:30 am to 5:00 pm CDT.
How does manual mode work with a switch only?
If fixture has had continuous power, to switch to manual mode switch the power off and then on within two seconds. If power has been interrupted, you must turn the fixture on to warm it up for 20-30 seconds then follow the process above.
When eave mounting, how do you adjust the lights with the imprinted this side up in the up position. How do you get downfire light?
You can disregard the "this side up" on the light heads as this is an IP65 fixture. For eave installation, the sensor goes over the light heads with the dials facing down.
Will this unit still work if installed below 8’. Any degradation in its functioning
The fixture will still operate but not as well as if it were installed at the recommended height.
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