SE1249-WH3-02LF7: Hyper Bright LED CCT High Lumen Motion-Activated Flood Light with Timer - White

I have mounted the light and have attempted to get the motion sensor to work with no luck. I used the 1 min, 5 min, and 10 min settings. I turned the light off for several minutes between settings and it still does not operate correctly. I changed to different distances and nothing is working. What do I need to do to get it to work as advertised?
SE1097, SE1084, SE1095 2N1 SECURITY LIGHTS. Problems with settings, on all night, timer, motion sensor. Why? For best test results, the the fixture needs to acclimate to the outside temperature for about 1 hour before putting it into test mode.Why? The sensor is a PIR (Passive Infa Red) sensor. It sees motion through temperature fluctuations. It takes custom readings every 2-3 minutes during the Learning mode. So wait 24-28 hours after the settings have been set or reset. It will come on during this time, but may not trigger every time that you think it should. It takes a full day or two for the adjustments to re-calibrate to the newest setting.SE1097-WH3, BP2-02LF0-G SE1095-WH3, -BP2-LF0-G*First thing to check is if it came on twice in test mode. Why doesn't it turn off or light erratically?You need to reboot the microprocessor in the sensor. How? Redo the test mode and reset it. It has to come on twice in test mode. This is a must in order to fully activate the sensors. If it has not, it will not work properly when you set your settings. Turn the rounded end of the raised stick on the knob all the way to the left to test. (Yes, it is hard to see. It is helpful to color the end with a dot using a Sharpie marker.) Then TURN OFF the electricity or wall switch. Wait 30 seconds to a minute, and then turn it on. It will come on for about 15-20 sec. then shut off. IMPORTANT: Trigger it a 2nd time this time with motion. Walk out in front of the fixture, waving your arms and moving zigzag side to side until it triggers again. *It will turn off after 5 sec. Then you turn the knob past Auto, choosing a time: 1 min, 5 min., or 10 min. 2nd knob: Set your range, "SENSITIVITY." How many feet out will it trigger? Start at Max then bring it in a little for more triggering. 3rd knob: AREA LIGHT SETTING You choose the dusk-to-dawn settings if you want the light to be on the lower brightness the rest of the night (standard 25% of full bright). *Decide if area light at lower brightness is to be activated at dusk. Locate the right control knob and set to desired time the area light is on. Setting to “dusk-to-dawn” turns light on from sunset to sunrise (or set it on the tick marks: 3 or 5 hours). *On dark, stormy, and snowy days, it will trigger all day because it is sensing it is dark out. **Once the dusk-to-dawn sensor detects light, the manual “ON” mode will automatically go back to its original settings of the auto motion sensor mode. RESETTING? Best results are after 24-48 hours after. It is in "learning mode" during this time customizing to that spot by taking minute temperature readings every 2-3 min. TROUBLESHOOTING GUIDE Security light cycles ON and OFF continuously/dusk-to-dawn sensor is sensingreflected light from the security light, or reflective surface near the fixture (windows, ice, snow, dryer vents, air conditioners or heat pumps). *Stormy weather, wind, and rain will change the temperature air pockets around the fixture and will trigger it. **The fixture PIR sensor will reset itself in the morning and go back to the original settings. OPERATION OF MANUAL "ON" mode FAQs: *Make sure it came on 2 times in test mode first and select the time. **Manual mode ONLY works when it is getting dark out Where it is installed. (It is normal for it to trigger on on dark stormy days.) OPERATION OF MANUAL "ON" mode: Switch off all the security lights and wait for 10 sec. OFF rest period. Then toggle it on off, on quickly within 2 seconds. It will come on and stay on all night, unless your turn off the switch. *IMPORTANT: this cancels the triggering with motion the rest of the night. It resets in the morning to the original settings. MULTIPLE FIXTURES ON ONE SWITCH: Switch off all the security lights and wait for 10 sec. *This is to ensure all the lights are completely off and they are all enter into the same state. Then switch on all the security lights and wait for 20s, this is to ensure the warm-up of all the lights are done; After 20 sec., switch off and on again within 1-2 seconds, then they will all go into the manual "on" mode...
Can you disable the motion detector and turn on and off with the switch?
You cannot permanantly disable the motion sensor. You can use switch control or manual override to temporarily control the fixture via the wall switch.
How do I sign up for the 10-year warranty on my items?
We are happy you chose our product, thank you. As with anything that has a great warranty, keep a copy of your original purchase receipt as originals fade and staple it to your instruction sheets/package insert containing the Warranty reference and file away. This documentation is required in case you have a warranty claim in the future. There is no online registration.
What is the cost to operate this light at 7000 lumens around 12 hours. I just bought three of these for my home.
This is an 80-watt fixture. Not knowing where you live, and the cost of your local utility charges for electricity, makes pinning this number down accurately somewhat difficult. However, if we use the average U.S. cost of electricity for 2019 at $0.13 per kilowatt/hour, then the cost of operating this fixture for 12 hours continuously would be approx. $0.12-13. Also, this is the main reason we put the PIR on this fixture because most people do not need the light to be on continuously, and the PIR will only activate the light when needed, thus reducing the electrical costs even more. I hope this helps.
How do I set it up so it only comes on at night?
This fixture has a built in dusk to dawn sensor that should prevent it from coming on in daylight. Unless this is installed in a shaded area of your home that may trick the fixture into thinking it is dark. If the fixture is coming on in daylight and not in a shaded area, please reach out to customer service at 1-800-291-8838. We are available Monday through Friday 8:30 am to 5:00 pm CST.
How do I keep it from reverting back to default settings? Every time I turn it on I have to get back on my ladder and press the buttons on the back to change the lighting.
Unfortunately, if you are turning off the fixture at the switch, it is going to revert to the default 5000K.
Is the fixture dimmable from a dimmer switch?
Do NOT use this fixture with dimmers.
How do I set this to come on with sensor?
Rotate the MINUTES control knob to MOTION TEST to calibrate the fixture. The light will turn on for approximately 20 seconds. Allow the motion sensor about 2 minutes to warm up prior toconducting the “walk by test.” With the control knob set to MOTION TEST, do a “Walk by Test” by walking in front of the motion sensor (figure at right). As movement is detected, the light will activate. Remain still for approximately 5 seconds (when movement is no longer detected), the light will shut off. Resume walking and the light should turn on. Once out of the detection range, the light will shut off and the test is complete. Rotate the MINUTES control knob away from the MOTION TEST and set between the 1 and 10. Do not rotate the MINUTES control knob back to the TEST area, or to switch control. Rotate the DISTANCE control knob anywhere from “10 Ft” to MAX (100 ft). When the DISTANCE control knob is turned to “10 Ft”, the detection zone is very tight and compact, causing the detection sensitivity to be very high. The reverse is true; when the DISTANCE control knob is turned to “MAX.” it increases the detection zone exponentially. Perform a “walk by test” by walking across the motion detection field at the approximate distance set on the DISTANCE control knob.
If I can only mount the light at 7 feet, will that still work okay?
Fixture will still work if installed at 7 feet.
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