18-in LED RGBW Plug-In Under Cabinet Light - White
See product page: 18-in LED RGBW Plug-In Under Cabinet Light - White (UC1277-RGB-18LFW)
Warranty information?
We are happy you chose our product, thank you. As with anything that has a great warranty, keep a copy of your original purchase receipt as originals fade and staple it to your instruction sheets/package insert containing the warranty reference and file away. This documentation is required in case you have a warranty claim in the future. There is no online registration. This fixture has a 6-year warranty.
I recently bought this product and have lost the two metal brackets which attach it to the underside of the cabinet. Do you have a replacement part for this?
Please reach out to customer service at 1-800-291-8838 for parts replacement. We are available Monday through Friday 8:30 am to 5:00 pm CST.
I purchased one of these a month ago and it has started strobing. The remote will not work while it does this. I could turn it off and back on with the manual switch and it would be back to normal. Now it is stuck in the flashing mode I think.
Try unplugging the fixture and plugging it back in to see if that solves the issue. If not, please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement. We are available Monday through Friday 8:30 am to 5:00 pm CDT.
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