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Good Earth Lighting Recalls Rechargeable Lithium-Ion Powered Light Bars

FAQ

 

Product Information

What products are subject to the recall?

The voluntary recall includes all Good Earth brand RE1122, RE1145, RE1250, and RE1362 model families of rechargeable integrated lights. 

The specific model numbers are: RE1122-WHG-12LF0-G; RE1122-WHG-12LF2-G as part of RE1145-WHG-12LF2-Q bundle; RE1122-WHG-12LF0-F; RE1122-SIL-12LF0-G; RE1122-SIL-12LF2-G as part of RE1145-SIL-12LF2-Q bundle; RE1122-ALM-12LF2-G as part of RE1145-ALM-12LF2-Q bundle; RE1362-RGB-12LF2-G; RE1250-WHG-12LFR-G; RE1250-WHG-12LF1-G as part of RE1250-WHG-12LF2-Q bundle; RE1250-SIL-12LF1-G as part of RE1250-SIL-12LF2-Q bundle; RE1250-BKG-12LF1-G as part of RE1250-BKG-12LF2-Q bundle; RE1250-RGP-12LF1-G as part of RE1250-RGP-12LF2-Q bundle; RE1250-ALM-12LF1-G as part of  RE1250-ALM-12LF2-Q bundle.

How many products are subject to the recall?                                         

Approximately 1.2 million units are subject to the recall in the United States and Canada.

What is wrong with the products?

The battery in the light can overheat and ignite the light’s plastic housing posing fire and burn hazards to consumers.

No other Good Earth Lighting products are subject to this recall.

How will the replacement lights address the issue?

All of the replacement light options being offered are unaffected by the reported issue.

There are multiple lights being offered as replacement options for affected consumers. All replacement lights, including shipping and handling, are provided free of charge to affected consumers.

We have been using the product without any issues. Can we continue to use it?

No. You should stop using the product immediately and return it to receive a replacement product.

Steps Consumers Should Take

What should I do if I have a recalled product?

  • Please immediately stop using the product.

 

Register with us here

          Note: Please be sure to have your product with you when you register. You will need (i) a camera/phone with camera and (ii) a permanent marker to complete your registration.

  • You will need to use your permanent market to write the following on the product:
    • Write the word “RECALLED” on the front of the light(s)
    • Write your initials and the date on the back of the light(s) near the model number
      • You may need to use a black or silver-colored Sharpie-type permanent marker for the words to show clearly.
    • If you have multiple lights, you will also need to write a number on each light sequentially 1, 2, 3, etc.
  • You will need to upload the photo(s) of the front and the back of the light(s) to the website above.
    • If you have multiple lights, photograph up to 4 units (front side) in a single photo and the light (back side) in a single photo. The website accepts up to 8 photos.  
    • You may upload multiple attachments.
  • You will be provided with a selection of replacement lights available to you. All replacement lights are available free of charge and free shipping and handling is included.
  • You will be provided with directions on the safe disposal of your recalled product.

How much will the replacement product cost?

You will receive the replacement product at no cost to you.

How do I dispose of the recalled units?

You should dispose of each light in accordance with local or state recycling laws concerning lithium-ion batteries. Damaged/defective/recalled lithium batteries are potentially hazardous and must be handled differently than other batteries.

  • Do not throw this recalled battery in the trash.
  • Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

Find a Disposal Location Near You:

Your local or nearby municipality should have disposal and/or recycling for rechargeable lithium-ion batteries.

Please contact them directly for directions about their hazardous waste collection locations.

Are any other Good Earth Lighting products being recalled?

No. Other Good Earth Lighting products are not included in this recall.

What will the company do with my personal information used to send the replacement?

Good Earth will use that information only to ship the product.